Greetings. I hope to find some people here who are also involved in IT technologies. I am involved in industrial IT technologies, and now I have a task to simplify ServiceChannel support. The problem is that integration should be simple, without complex modifications and long implementations. I would like to find a way to make it as efficient as possible, so that ServiceChannel works smoothly and does not require unnecessary costs. Maybe someone has experience with this? It would be great to know how this service can be integrated and maintained in industrial processes with minimal effort and without constant intervention.
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When it comes time for updates, maintaining an old API can become a real challenge. One method that helps me is to create a middleware layer that adapts the old API to the new changes, gradually migrating users to the new version. This is where services like https://www.makini.io/integrations/infor-erp-m3, which allows you to integrate old and new APIs without the need for a full refactoring, come in handy. This makes it possible to maintain stability while everything is smoothly updated on the user side.